"Feedback is a gift. Ideas are the currency of our next success. Let people see you value both feedback and ideas." - Jim Trinka and Les Wallace

Definition and Significance


Key Elements of Interpersonal Communication

  1. Senders and Receivers: Both parties in the communication process, with roles often interchanging.
  2. Message: The information, feeling, or idea being conveyed.
  3. Channel: The medium used to transmit the message - voice, written words, body language, etc.
  4. Feedback: The receiver's response or reaction to the sent message.
  5. Noise: Any kind of distraction or interference that affects the clarity of the message.

Types of Interpersonal Communication

  1. Face-to-Face Communication: Direct personal communication where verbal and non-verbal cues are present.
  2. Computer-Mediated Communication: Interaction through digital devices like phones or computers, e.g., texting, video calls.
  3. Group Communication: Interaction among three or more individuals, often requiring additional skills like facilitation.

Skills for Effective Interpersonal Communication

  1. Active Listening: Fully concentrating, understanding, and responding to the speaker.