"Feedback is a gift. Ideas are the currency of our next success. Let people see you value both feedback and ideas." - Jim Trinka and Les Wallace
Definition and Significance
- Interpersonal Communication refers to the exchange of information, feelings, and meaning between two or more individuals through verbal, non-verbal, written, or visual mediums.
- It plays a pivotal role in forming and maintaining personal and professional relationships.
Key Elements of Interpersonal Communication
- Senders and Receivers: Both parties in the communication process, with roles often interchanging.
- Message: The information, feeling, or idea being conveyed.
- Channel: The medium used to transmit the message - voice, written words, body language, etc.
- Feedback: The receiver's response or reaction to the sent message.
- Noise: Any kind of distraction or interference that affects the clarity of the message.
Types of Interpersonal Communication
- Face-to-Face Communication: Direct personal communication where verbal and non-verbal cues are present.
- Computer-Mediated Communication: Interaction through digital devices like phones or computers, e.g., texting, video calls.
- Group Communication: Interaction among three or more individuals, often requiring additional skills like facilitation.
Skills for Effective Interpersonal Communication
- Active Listening: Fully concentrating, understanding, and responding to the speaker.